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Boiler repair and servicing

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Boiler Repair and boiler servicing 

If you require our boiler repair or boiler servicing services then that means you are looking for a professionally (and legally) trained gas engineer (including full ACS training, qualifications and accreditation). The Helpful plumber is all of the above – so no need to continue trawling the internet – give us a call today!

Still not convinced? Continue reading below for more information.

The gas safe register is the official and legally recognized gas registration body – replacing the previous registration body (1/4/2009) that was CORGI. This means, that anybody who works with gas or comes out to look at your boiler to service, repair or install a new boiler has to be “gas safe” accredited – it is illegal for anyone without these accreditations to work with gas.

Employing a gas safe engineer for all your boiler servicing or boiler repairs will ensure the safety of both your property and your family. Employing or allowing someone who is not accredited or trained to work with your gas supply could lead to improperly installed and/or poorly and erroneously serviced gas appliances. This in turn could lead to any number of serious events including gas leaks, gas explosions and/or even carbon monoxide poisoning.

How often do I need my boiler servicing?

In the UK, the health and safety executive is responsible for regulating all gas safety and it is the same executive who over sees the gas safe register (the accreditation that any body whom works with gas must have). The executive strenuously recommends that any gas appliance or gas boiler is serviced by a gas safe accredited and registered engineer at least once every 12 months. Much like a car MOT – it is absolutely necessary to ensure that all of your gas appliances are operating both safely and efficiently. So if you adhere to this legislation you should only require boiler servicing once every 12 months.

Each gas appliance service will include the checking, testing, cleaning and fault finding to identify any irregularities with either your boiler or any other gas appliance. You may be unaware that your appliance isn’t working safely or effectively. There are thousands of people (of all ages) in the UK that suffer from serious illness or even death due to gas related illness such as carbon monoxide poisoning.

What an Annual Boiler Servicing includes and is it necessary?

As discussed above – a boiler service will primarily involve cleaning, inspecting, fault finding and testing but depending on the brand of boiler you have will mean different specifications and procedures vary.

If you have a modern boiler the safety and effective operation of the boiler may primarily be concerned with and determined by the analysis of the flue gasses. This means that if the “gas combustion analysis” reveals that everything is as expected and the boiler is working properly – then further dismantling of the boiler will not be required.

Other boilers may require other assessment for example: your boiler may require that the heat exchanger needs to be dismantled, then cleaned and then reassembled – having individual components tested as the engineer goes. This will give the engineer the ability to ascertain whether or not the boiler and its components are operating safely and correctly.

What is the difference between an annual boiler Servicing and an annual Safety Check?

A gas engineer has to (by law) follow the specified service requirements that are laid out by the appliances manufacturer and requirements can differ greatly between appliances and manufacturers.

If the customer has lost the original instructions or your boiler is no longer in production – then the manufacturer may have ceased support and replacement instructions will not be available. Under these circumstances – your gas engineer (hopefully the helpful plumber :-)) will follow a specific, standard set of servicing instructions that will include: checking, cleaning and various testing procedures.

After following these standard procedures the helpful plumber will legally only supply the customer with a receipt for an ‘Annual Safety Check’ rather than an ‘Annual Service’.

The Helpful plumber is very experienced and our experience really aids our customers because we have assembled and put together a multitude of manufacturer service manuals meaning that the vast majority of our customers will have their boiler fully serviced opposed to checked.

Is an annual boiler servicing sufficient or do I need breakdown cover?

Most customers do not realize just how highly durable a boiler is built to be. Due to the durability of your boiler – generally, if it is serviced once a year, it is unlikely to be problematic.

According to a ‘Which?’ survey conducted in 2008 (www.which.co.uk), the average costs incurred for an annual boiler service including costs for incidental repairs, were less than half of the breakdown contract charges over a three (3) years period. Hence, a breakdown contract is not cost effective.

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334 Birchfield road
Redditch
B97 4NG
Phone: 07885 403609
Email: Help@helpfulplumber.co.uk

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